Contact
Have a question? Feel free to check out our FAQs below or send us a message or email.
Frequently asked questions
Where does JUNÉ ship from?
All orders are shipped from California, USA. Every piece is carefully packed and inspected before it leaves our studio.
What is your return and exchange policy?
We accept returns within 14 days of delivery for unworn items in their original condition and packaging.
To request a return, please contact us at jds@june925.com before sending your item back.
Shipping fees are non-refundable, and customers are responsible for return postage unless the item arrives damaged or incorrect.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Delivery within the U.S. typically takes 2–5 business days, while international orders may take 7–21 days, depending on customs and local postal service.
How should I care for my sterling silver jewelry?
925 sterling silver naturally develops a patina over time — a sign of its authenticity and life. To keep your piece luminous:
- Store it in a dry place, preferably in the provided pouch or box.
- Avoid contact with water, perfume, or harsh chemicals.
- Gently polish with a soft silver cloth when needed.
Are your pieces handmade?
Yes. Each JUNÉ piece is carefully shaped, polished, and finished by hand, ensuring its subtle uniqueness. Small variations are part of the character and craftsmanship of our jewelry.